Policies

Privacy Policy

India Kids Rising Star is a transparent and ethical company and expects that its ethics and values are upheld across all operations. We suggest you go through our policies carefully and visit this page periodically for updates. These policies are subject to change from time to time; hence, you are requested to refer to them regularly. Your continued use of the site will mean that you accept and agree to any revisions.

At India Kids Rising Star (“We”, “Us”, “Our”), we are committed to respecting the privacy rights of all visitors/users of our website: www.indiakidsrisingstar.com

Your privacy is important to us, and we aim to make our website a safe and enjoyable environment for our users. We respect and safeguard all personally identifiable information (“Personal Information”) that we receive and collect from you on our website and during other online interactions.

This Policy Explains:

  • The information we may collect about you online;

  • The use and role of cookies and similar technologies on our website;

  • How we will protect and use the information we collect;

  • The circumstances under which we might disclose your details to others;

  • When we may contact you; and

  • How you can ensure that your information is accurate and current.

Please note that this Privacy Policy (“Policy”) applies only to users of this website and to the data gathered here, not to any other website or platform. You are advised to read this Policy carefully and understand the nature and purpose of gathering and/or collecting any sensitive, personal, or other information, and how it may be used, disclosed, or shared.

By viewing or accessing the website, or by requesting any services through it, you consent to India Kids Rising Star sharing information with third-party service providers engaged by the company in connection with its operations, including the transfer and/or storage of personal information across borders.

Terms not defined herein will have the meaning assigned in our Terms of Use (“Terms”), available at Terms and Conditions. This Policy shall be deemed to form part of the Terms.

Information We May Collect

You can generally visit our website without revealing your identity or providing any personal information. However, access to certain areas or services may require registration or disclosure of personal details.

We may collect your name, email address, phone number, and other demographic information such as computer or device details, IP address, software data, online activity, feature usage, and survey responses. We may combine demographic information with personal data to tailor our offerings to your interests.

Personal Information

“Personal Information” means any information that may identify you and is not otherwise publicly available, including but not limited to your full name, email address, phone number, and place of residence.

We may collect such information when you subscribe to our newsletter, contact us voluntarily, or register on the website.

Use of Personal Information

We may use your personal information to:

  • Provide the services you request;

  • Send newsletters, updates, or responses to your queries;

  • Conduct research, audits, or service improvements;

  • Ensure website functionality and enhance user experience.

We may share aggregated, non-personal data with third parties for analysis or operational improvement.
When third parties assist us with processing your personal data, they are required to comply with our Privacy Policy and confidentiality measures.

We may also share information when required by law, to prevent fraud, or to ensure the security of our systems.

Confidentiality and Security

We maintain confidentiality and protect your personal data except where disclosure is required or permitted by law. We follow industry-standard security practices for data transmission, storage, and disposal. While we strive to secure your information, no electronic storage or transmission method is 100% secure.

Access to your data is limited to authorized personnel—employees, agents, or consultants—who require it to perform their duties.

Our website may use third-party service providers to deliver content, products, or services. We take reasonable steps to ensure they uphold confidentiality obligations. We do not sell your personal data without your consent.

If you choose to provide personal information, it may be transferred or stored on servers located in India or other countries as disclosed.

Third-Party Websites

Our website may contain links to third-party sites beyond our control. We are not responsible for their privacy practices or data handling. Please review the privacy policies of such websites before sharing personal information.

Contacting You

We may contact you using the information you have provided:

  • To deliver services you have signed up for;

  • To complete or verify transactions;

  • To respond to queries or feedback;

  • To invite participation in surveys or promotional events; or

  • To share information about new products or services.

Participation in surveys or promotions is always voluntary.

Change of Control

In the event of a change in ownership or control of India Kids Rising Star, your personal information may be transferred to the new entity. If such a transfer leads to a material change in the use of your data, we will notify you and provide an option to opt out.

Consent, Amendments, and Governing Law

By using this website, you consent to the terms of this Privacy Policy and the handling of your personal data as described herein. Should this policy change, updates will be prominently posted on our website.

Your use of this website and any dispute over privacy are governed by this Policy and by the laws of the Republic of India. Any disputes shall be subject to the exclusive jurisdiction of the Courts of Jaipur, India.

Cancellation & Refund Policy

At India Kids Rising Star, we value our customers and strive to provide a transparent and hassle-free experience. We believe in helping our customers to the fullest and therefore follow a liberal cancellation and refund policy.

1. Order Cancellations

  • Cancellations will be accepted only if the request is made within 30 days of completing the registration.

  • If the shoot dates has already been confirmed, communicated to vendors or merchants, and the photoshoot process has started, the cancellation request may not be approved.

2. Perishable Items

  • Refunds or replacements may be issued only if the customer provides valid proof that the delivered product quality was unsatisfactory.

3. Damaged or Defective Products

  • The request will be processed once the merchant inspects and confirms the issue.

4. Serviced Not as Described

  • If the received serviced differs from what was shown on the website or does not meet your expectations, please inform our Customer Service within 30 days of receipt.

  • After reviewing your complaint, our team will take an appropriate decision regarding a refund or replacement.

5. Refund Timeline

  • Once approved by India Kids Rising Star, refunds will be processed within 90 business days to the original payment method.